Help and Support
Something broken, confusing or missing? Write to us and a person answers, usually within two working days.
Email: dev@catharticbliss.com
Useful to include: your device model, the game version (Settings → Version), what you were doing, and a screenshot if you can.
Common questions
- How do I get my purchase back on a new phone? Settings → Store → Restore purchases.
- Do I need an account? No. Progress lives on your device; uninstalling the game deletes it.
- Can I move my save to another phone? Yes: Settings → Back up or move your progress → Copy backup code. On the other phone choose Restore from a code and paste it.
- Ads are not showing, or I did not get my reward. Check your connection; if it still fails, write to us with the time and your device.
- Privacy choices: Settings → Privacy options (shown where the law requires it).
